Step-by-Step Guide to Importing Goods for Companies in the UAE

Step-by-Step Guide to Importing Goods for Companies in the UAE

Navigating UAE Import Procedures: A Comprehensive Guide for Businesses


Dubai’s status as a global trade hub beckons businesses worldwide to navigate its import procedures efficiently. In this updated guide, we’ll delve into the intricacies of importing goods into Dubai, incorporating the detailed information provided for a comprehensive understanding.

Step 1: Arrival Notice and Documents Collection

Upon receipt of an arrival notice from agents, gather essential documents from the exporter, including the original bill of lading, commercial invoice, packing list, and certificate of origin.

Step 2: Submission of Delivery Order

Submit the original bill of lading to the shipping agent for obtaining a delivery order, ensuring timely completion of cargo clearance formalities to prevent delays.

Step 3: Import Declaration and Customs Clearance

Initiate the Import Declaration application via for Customs clearance, facilitating online payment of customs duties and fees using various channels.

Step 4: Permit Arrangements for Restricted Goods

Secure necessary permits from designated authorities for restricted goods or duty-exempted cargo before completing the Customs Import Declaration.

Step 5: Verification and Inspection

Undergo verification and potential cargo inspection by UAE Customs to ensure compliance with regulations before release.

Step 6: Container Discharge and Transportation

Monitor vessel arrival and container discharge status using e-services, nominating a haulier to retrieve cargo/container from the port based on generated e-Tokens.

Step 7: Preparation of Imports (Declaration by DDF)

Submit requisite documentation to Dubai Duty Free (DDF) for imports declaration, ensuring accuracy and completeness for smooth clearance.

Step 8: Bill of Entry Preparation by DDF

Imports Clearing Team
Rely on the DDF imports clearing team to prepare the bill of entry (B/E), serving as a formal declaration to Customs authorities.

Step 9: Bill of Entry Approval by Customs

Await Customs approval of the submitted bill of entry, marking a significant milestone in the clearance process.

Step 10: Clearing of Shipment by DDF Team

Facilitate the clearance process as the DDF team clears the shipment based on approved documentation and regulatory compliance.

Step 11: Preparing Exit/Entry by DDF Finance Department

Ensure financial obligations are met as the DDF Finance Department prepares exit and entry documents.

Step 12: Payment of Customs Inspection Fees

Settle customs inspection fees promptly to facilitate inspections and prevent delays.

Step 13: Submission of Documents for Claims (Reimbursement of Duty/SG)

If eligible, submit claims online for reimbursement of customs duties or special taxes, supported by necessary documentation.

Step 14: Approval from Municipality/Ministry of Economy, etc.

Obtain necessary approvals from regulatory bodies, such as the Municipality or Ministry of Economy, for specific goods categories if required.

Step 15: Stamp Exit/Entry by DDF (Finance)

Finalize the import process as the DDF Finance Department stamps exit and entry documents, confirming compliance and completion.

uae import guide


By meticulously following the outlined steps and adhering to regulatory requirements, businesses can navigate the import procedures in Dubai effectively, seizing opportunities in this vibrant global trade hub.